Frequently Asked Questions

General

LOCATION

Velour is located at 135 N University Ave, Provo, UT 84601.

Click for Directions: Apple Maps | Google Maps

BUSINESS HOURS

Doors generally open at 7:30 PM with the first act starting at 8 PM. However, please see the calendar for show-specific details.

PARKING

You can find free street parking on the same block as Velour and throughout Provo.

BAND BOOKING

If you'd like to play at our venue, let us know HERE.

PRIVATE EVENTS

To submit a request form, click HERE.

OPEN MIC NIGHT

• Every Wednesday at 8 PM. You can learn more HERE.

PAYMENT METHODS

Velour accepts cash and card.

AGE RESTRICTIONS

We are an all-age venue. We do not serve alcohol.

WHAT INCENSE DO THEY USE AT VELOUR?

Nag Champa. But not any ol' Nag Champa. THIS Nag Champa. You're welcome.

WHO IS COREY FOX?

What you SHOULD be asking yourself is, what is Corey Fox?

• A mysterious being

• A living legend

• A dark, whimsical perfectionist

You can learn more about him here, here, and here.

HOW DO I VOLUNTEER?

Contact us HERE to volunteer!

Ticketing

BUYING TICKETS

• Tickets are available online for most shows HERE (You are responsible for keeping your digital ticket accessible). Some shows are door-only — see the calendar for details.

• Buy at the door while supplies last (cash or card accepted).

• Once a show is sold out, there is a standby line outside the venue. (Does not guarantee entry).

DO I NEED TO PRINT MY TICKETS?

Nope. You will show your virtual ticket at the door.

I CAN'T FIND MY TICKETS. WHAT SHOULD I DO?

Please check your email for virtual tickets - you might need to check your spam/promotions/notifications folders. The email will come from whichever site you bought tickets from (e.g. 24tix.com, etc.).

WHAT'S YOUR REFUND POLICY?

No refunds.

VIP BOOTH (AKA "THE ENCHANTED CHAMBER")

Enjoy exclusive seating in our Enchanted Chamber for a small $30 rental fee. Contact us for availability at [email protected]. (Seats 4-5 people).

FAQ image

Venue

SEATING

Although most shows are standing-room only, we do offer limited bleacher seating and bar-top table seating. For open mics, intimate acoustic shows and film screenings, we offer full seating.

ACCESSIBILITY

• Step-free access: Venue is ground level with no stairs.

• Accessible restroom: One ADA-accessible bathroom on site.

• Need accommodations? Please email [email protected] ahead of time with your specific needs or questions. We’ll do our best to make your experience comfortable and enjoyable.

FOOD & DRINKS

Velour offers limited concessions, including candy, chips, bottled water, canned drinks, and craft-bottled sodas.

Please note:

• Velour is an all-ages venue and we do NOT serve alcohol.

• Although we do allow limited outside food, due to state law we do not allow outside beverages of any kind (including water bottles).

If you’re looking for something more substantial, you’re in luck — there are plenty of great restaurants, coffee shops, and (a few) bars within easy walking distance of the venue.

Nearby Food and Drink Options:

RESTAURANTS:

The Social — Google Maps | Apple Maps

Mozz Artisan Pizza — Google Maps | Apple Maps

Bombay House — Google Maps | Apple Maps

Los Hermanos — Google Maps | Apple Maps

Communal — Google Maps | Apple Maps

Guru’s Cafe — Google Maps | Apple Maps

India Palace — Google Maps | Apple Maps

Black Sheep Cafe — Google Maps | Apple Maps

Station 22 — Google Maps | Apple Maps

Fat Daddy’s Pizza — Google Maps | Apple Maps

El Gallo Giro — Google Maps | Apple Maps

Eimi Sushi & Ramen — Google Maps | Apple Maps

Two Jack’s Pizza — Google Maps | Apple Maps

The Continental — Google Maps | Apple Maps

Joe Vera’s Mexican Restaurant — Google Maps | Apple Maps

Quiero Más — Google Maps | Apple Maps

Hruska’s Kolaches — Google Maps | Apple Maps

Golden Bee’s Caribbean Cuisine — Google Maps | Apple Maps

Tommy’s Burgers — Google Maps | Apple Maps

Osaka Japanese Restaurant — Google Maps | Apple Maps

Vegan Sun — Google Maps | Apple Maps

Hungry Hawaiian Provo — Google Maps | Apple Maps

Locals — Google Maps | Apple Maps

Saida – Sushi & Noodle House — Google Maps | Apple Maps

Backdoor BRGR — Google Maps | Apple Maps


COFFEE / DESSERTS:

Taste — Google Maps | Apple Maps

Java Junkie — Google Maps | Apple Maps

Boba Bee — Google Maps | Apple Maps

Bianca’s La Petite French Bakery — Google Maps | Apple Maps

Ivie’s Juice Bar — Google Maps | Apple Maps

Rockwell Ice Cream — Google Maps | Apple Maps

Starbucks (Marriott Hotel) — Google Maps | Apple Maps

Chip Cookies — Google Maps | Apple Maps

Peace on Earth — Google Maps | Apple Maps

Rugged Grounds — Google Maps | Apple Maps

Sub Zero Ice Cream — Google Maps | Apple Maps

The Twisted Cow — Google Maps | Apple Maps


BARS:

ABG’s Libation Emporium — Google Maps | Apple Maps

Marriott Full Service Bar — Google Maps | Apple Maps

LOST & FOUND

For any lost items please contact us at [email protected] or stop by during evening business hours (Roughly open between 7:30 PM - 11 PM Wed-Sat).

IS THERE AN ATM IN OR NEAR THE VENUE?

Although we don't have an ATM inside the venue, there are banks on all four corners of the block.

CAN I LEAVE THE VENUE AND COME BACK?

Yes, we'll stamp your hand when you come in for re-entry.

CAN I SMOKE IN THE VENUE?

NO SMOKING ALLOWED.

WHAT AM I NOT ALLOWED TO BRING?

No outside drink allowed. No backpacks or large bags permitted.

CAN I BRING A CAMERA AND AUDIO/VIDEO RECORDING EQUIPMENT?

If you intend to take professional video/photos, please contact the venue HERE beforehand for permissions and info.

CAN YOU HOLD MY BACKPACK OR COAT?

Velour does not offer a coat-check, but we do offer re-entry so you can return belongings to your car.

No backpacks or large bags allowed, small purses are permitted but are subject to search.

Bands

LOAD IN

Load in times will be communicated directly to the bands. The load in area is behind the venue, however, there is no parking behind the venue.

ARTIST PRE-SALE TICKETS

Bands can opt to hustle and sell their own discounted pre-sale tickets directly to their fans.

Live Music

Private Events

Band Booking

135 N University Ave, Provo, UT 84601, USA

135 N University Ave, Provo, UT. 84601

Apple Maps | Google Maps

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